1. Home
  2. FAQ
Help Centre · Frequently Asked Questions

Biji Baji FAQ — Find Your Answer Fast

Got a question about your account, deposits in PKR, cricket betting, live casino, or withdrawals? This FAQ covers everything Pakistani players ask most. If you still need help, our support team is one tap away.

Account & Login help
PKR Deposits & Withdrawals
Betting, Casino & Bonus questions
Jump to a Topic
Account & Login Deposits & Payments Withdrawals Betting & Cricket Bonuses & Promotions Casino & Games
60+
Questions Answered
6
Help Categories
24/7
Live Support Available
< 2 Min
Avg. Support Response
About This Page

Everything You Need to Know About Biji Baji

Whether you are brand new to biji baji or a regular player who has run into something unusual, this FAQ page is the fastest way to get a clear answer. We have put together the questions that Pakistan players ask most — covering everything from creating your account and making your first PKR deposit, to placing a live cricket bet and getting your winnings out via JazzCash or Easypaisa.

The questions are organised into six categories so you can go straight to the section that is relevant to you. If you are here because your login is not working, jump straight to the Account & Login section. If you are wondering how long a withdrawal takes or what the minimum cashout amount is, the Withdrawals section has the specifics. Bonus and promotion queries — including wagering requirements and how cashback is credited — are all in the Bonuses & Promotions section.

Biji baji is built specifically for Pakistani players. All balances, deposits, and withdrawals are handled in PKR. The platform supports JazzCash, Easypaisa, Raast, and bank transfers — no international cards or foreign currency conversions needed. Cricket is at the heart of the sports betting section, with full coverage of Pakistan Super League (PSL), T20 internationals, and every major series involving the Pakistan national team. Live casino tables run around the clock, and the game lobby gives you access to hundreds of slots, fish games, and table games any time you want.

If you have gone through the FAQ and still cannot find what you are looking for, the live chat support option inside your account is available 24 hours a day, every day. Response times are typically under two minutes during busy hours. For general queries you can also reach out via the support email listed in the footer of this page.

This FAQ is updated regularly. If you see an answer that seems outdated or does not match your current experience on the platform, please contact support directly so we can assist you and keep the information current.

Quick Support
Still Need Help?
Live Chat
Available 24/7 inside your account dashboard. Average response under 2 minutes.
Email Support
[email protected] — for non-urgent queries. Replies within a few hours.
Responsible Gaming
Visit the page for self-exclusion, deposit limits, and session controls.
New? Register Free Log In to Your Account
Help Topics at a Glance

Six Areas We Cover in This FAQ

Each section focuses on a specific part of the biji baji platform so you find the right answer without scrolling through unrelated questions.

Account & Login

Password resets, locked accounts, two-step verification, profile updates, and what to do if you cannot access your biji baji account from your Pakistani mobile device.

Deposits & Payments

How to add PKR funds using JazzCash, Easypaisa, Raast, or bank transfer. Minimum deposit amounts, how long it takes for funds to appear, and what to do if a deposit is pending.

Withdrawals

How to request a PKR withdrawal, minimum and maximum cashout limits, how long transfers to JazzCash and Easypaisa take, and why a withdrawal might be under review.

Betting & Cricket

How sports betting works on biji baji, understanding odds formats, placing in-play bets on PSL and T20 matches, bet settlement timelines, and how to read your bet slip history.

Bonuses & Promotions

Welcome bonus eligibility, how wagering requirements work, reload offers, free bet credits, PSL season promotions, and how cashback is calculated and credited to your account.

Casino & Games

Live casino table availability, how slots RTP works, fish game rules, game lobby filtering, what happens if a live dealer session disconnects, and minimum bet amounts.

FAQ Categories
Can't find your answer?
Open Live Chat
Account & Login

Account & Login Questions

Registration takes under two minutes. Click Register on the homepage, enter your Pakistani mobile number or email address, choose a strong password, and complete the verification step. Once your mobile number is confirmed via SMS, your account is active and ready to deposit. No lengthy ID verification is required just to get started — you can explore the platform and make your first PKR deposit immediately after registration.

Go to the Login page and click "Forgot password?". Enter the mobile number or email address you registered with. A one-time verification code will be sent to your Pakistani mobile number via SMS. Enter the code on the next screen, set your new password, and log in immediately. If you do not receive the SMS within a few minutes, check that the number you entered matches exactly what was used at registration — including the country code format.

Account locks happen automatically after multiple failed login attempts as a security measure. Wait a short period and try again, or use the password recovery option to reset your credentials and unlock access. If the lock persists after a password reset, or if you believe the failed attempts were not yours, contact biji baji live support immediately. Do not attempt to log in repeatedly as this may extend the lock period.

No. Each player is permitted one account on biji baji. Creating duplicate accounts is against the platform terms and may result in all accounts being permanently suspended and balances forfeited. If you have lost access to your original account, use the password recovery option or contact support to regain access rather than registering again with a different number.

After logging in, go to your account settings and find the Security section. Toggle two-step verification on. It links to your registered Pakistani mobile number. From that point, any login attempt from an unrecognised device will require a one-time SMS code before access is granted. This is the single most effective way to protect your PKR balance and account data. We strongly recommend enabling it.

No download is required. Open bijibaji.fun in the Chrome or Safari browser on your Android or iOS device and you have full access to every feature — betting, live casino, slots, deposits, withdrawals, and your account settings. The mobile browser version is fully optimised for Pakistani phone screens and performs identically to the desktop version. You can also add the site to your home screen for quick one-tap access.
Deposits & Payments

Deposit & Payment Questions

Biji baji supports the most popular Pakistani payment methods: JazzCash, Easypaisa, Raast, and direct bank transfer. All transactions are processed in PKR — there is no currency conversion involved. For most Pakistani players, JazzCash and Easypaisa are the fastest options as funds are reflected in your biji baji balance almost instantly after the transfer is confirmed on your mobile wallet.

The minimum deposit on biji baji is set to be accessible for all players. The exact minimum varies slightly by payment method and may be updated from time to time — the current figures are always shown in the cashier section of your account when you select your preferred deposit method. Logging in and checking the cashier takes less than thirty seconds and always shows the most accurate and current limits.

JazzCash and Easypaisa deposits are typically credited to your biji baji PKR balance within seconds of the transfer being confirmed on your mobile wallet. Raast and bank transfers may take a few minutes to a short while depending on the bank's processing speed. If your deposit has not appeared within 30 minutes, check your transaction history in the cashier and contact support with the transaction reference number for quick resolution.

A pending status means the deposit has been initiated but not yet fully confirmed. This can happen with bank transfers during off-peak hours or if there was a brief interruption in the payment gateway. Wait up to 30 minutes and refresh your account balance. If it remains pending beyond that, open live chat support and provide the transaction ID or screenshot of the JazzCash / Easypaisa confirmation message. The support team can trace and resolve pending transactions quickly.

Biji baji does not charge any deposit fees on its end. However, your mobile wallet provider (JazzCash, Easypaisa) or bank may apply their standard transaction charges depending on your account type and the amount transferred. These charges, if any, are applied by the payment provider and are outside biji baji's control. Always check with your wallet provider if you are unsure about their fee structure before initiating a transfer.
Withdrawals

Withdrawal Questions

Log in to your account and go to the cashier section. Select Withdrawal, choose your preferred method (JazzCash, Easypaisa, Raast, or bank transfer), enter the amount, and confirm. The funds are sent to the registered account number linked to your biji baji profile. Make sure your withdrawal account details are saved correctly in your account settings before making a request. Full details are on the Withdrawal page.

Withdrawals to JazzCash and Easypaisa are typically processed within a short window after the request is approved. Bank transfers may take slightly longer depending on interbank processing times. The exact processing timelines for each method are detailed on the Withdrawal page. Standard withdrawals that meet all conditions are processed without unnecessary delays. If your withdrawal has been pending longer than the stated time, contact support with your withdrawal reference.

Withdrawals may be placed under review for a few reasons: an active bonus with pending wagering requirements, a first withdrawal triggering standard identity verification, or an unusually large amount requiring additional checks. In most cases this is a routine process and does not indicate any problem with your account. If your withdrawal has been under review for longer than expected, contact live support — they can tell you exactly what is needed to complete the process.

Yes, withdrawal limits apply and vary by payment method. The current minimum and maximum cashout amounts for JazzCash, Easypaisa, Raast, and bank transfer are listed in the cashier section of your logged-in account. Limits may also differ depending on your account tier. Visit the Withdrawal page for a summary of the standard limits applicable to Pakistani players.
Betting & Cricket

Betting & Cricket Questions

Cricket is the primary sport on biji baji, with comprehensive coverage of Pakistan Super League (PSL), T20 internationals, Test matches, and all major ICC tournaments. You can bet on match winner, top batsman, top bowler, total runs, fall of next wicket, and a wide range of ball-by-ball in-play markets during live matches. Football, esports, and other international sports are also available. Visit the Betting section after logging in to see all currently available markets.

In-play betting lets you place bets while a match is in progress. Odds update continuously as the match situation changes — after each ball, over, or wicket. You can bet on the next over's runs, the result of the current partnership, the match winner at any point, and many other live markets. To place an in-play bet, open the match from the live betting section, select your market, enter your stake in PKR, and confirm. Markets may briefly suspend during transitions like a wicket or drinks break.

Winning bets are settled and credited to your account shortly after the match or event concludes and official results are confirmed. For most cricket matches this means within minutes of the final ball. In rare cases involving disputed results or official match reviews, settlement may take longer while the result is confirmed through official channels. You can check the status of any open bet in your account's bet history section at any time.

If a match is officially abandoned before a result is reached — due to rain, poor light, or any other reason — most pre-match bets are voided and your stake is returned to your PKR balance. In-play bets placed after a certain point in the match may be settled based on the official result of the reduced-format match if applicable (e.g. DLS method). The specific settlement rules for interrupted matches are outlined in the Terms and Conditions.

Biji baji displays odds in decimal format by default, which is the most straightforward format — your total return equals your stake multiplied by the odds. You can switch between decimal and other formats in your account preferences. For example, odds of 2.50 on a PKR 500 bet returns PKR 1,250 in total (PKR 750 profit plus your PKR 500 stake back). The bet slip always shows your potential return clearly before you confirm.
Bonuses & Promotions

Bonus & Promotions Questions

The welcome bonus is available to new players on their first deposit. After completing registration, navigate to the Promotions page to see the current welcome offer and opt in if required. Make your qualifying first deposit in PKR and the bonus is credited automatically or after a short processing period. Ensure you read the specific wagering requirements attached to the offer before opting in, as these determine how many times the bonus must be played through before a withdrawal can be made.

A wagering requirement (also called a rollover or playthrough) tells you how many times you need to bet the bonus amount before the funds become withdrawable. For example, if you receive a PKR 1,000 bonus with a 10x wagering requirement, you need to place a total of PKR 10,000 in qualifying bets before that bonus converts to real withdrawable funds. Progress is tracked automatically in your account. Bets on different game types may contribute at different percentages — slots often count at 100% while certain table games count at a lower rate.

Yes. Biji baji runs dedicated promotions during the Pakistan Super League season, major T20 series, and international cricket involving Pakistan. These typically include free bet credits, enhanced odds on selected matches, cashback on losing PSL bets, and special prize draws. Check the Promotions page regularly during cricket season as new offers are added throughout major tournaments. Opting in early is recommended as some time-limited offers require activation before the match starts.

Cashback is calculated as a percentage of your net losses over the qualifying period stated in the specific promotion. For example, a 10% weekly cashback on sports betting losses would return 10% of your total net losing bets for that week. Cashback is credited to your account at the start of the following period — typically Monday morning for weekly cashback offers. The credited amount may carry its own wagering requirement before it can be withdrawn, so check the promotion terms on the Promotions page for exact details.

If you have an active bonus with pending wagering requirements, withdrawing before meeting those requirements will typically result in the bonus amount being forfeited. Your original deposit funds remain yours — only the bonus portion is affected. If you decide you no longer want to participate in a bonus, you can usually cancel it from the bonuses section in your account before it is fully wagered. Cancelling the bonus allows you to withdraw your deposit without restriction. Always review the terms before accepting any promotion.
Casino & Games

Casino & Games Questions

The Game Lobby has hundreds of titles across multiple categories: video slots, classic slots, live casino tables (baccarat, roulette, blackjack, dragon tiger), fish shooting games, and arcade-style games. You can filter by game type, provider, or popularity. New games are added regularly. The lobby is accessible on both mobile and desktop with no additional downloads required — everything runs directly in your browser.

If your connection drops during a live casino round, the game server records the state of the session at the point of disconnection. When you reconnect and rejoin the table, the round outcome is resolved based on the result that was generated on the server — your bet is settled accordingly. In the rare case of a server-side issue affecting the result, the round is typically voided and stakes are returned. You can verify any disputed round by checking your game history in the account section and contacting support with the round ID.

RTP stands for Return to Player and is expressed as a percentage. A slot with 96% RTP theoretically returns PKR 96 for every PKR 100 wagered over a very large number of spins. It is a long-term statistical average, not a guarantee for any individual session. Higher RTP means better theoretical value over time. Each game's RTP is usually listed in the game information screen — look for the "i" or "?" icon inside the slot before you start playing. Slots on biji baji come from certified providers and RTP figures are accurate.

Fish games are arcade-style shooting games where you aim and fire at fish and sea creatures swimming across the screen. Each creature has a different point value and some are harder to catch than others. You select your bullet size (which determines your bet per shot in PKR) and fire. The coins or points you collect are converted into real PKR winnings. Special boss fish and multiplier targets appear periodically for bigger rewards. Visit the Fish Games section to see all available titles and their individual rules.

Yes. The Live Casino on biji baji runs 24 hours a day, seven days a week. Professional dealers host tables for baccarat, roulette, blackjack, and other popular games at all hours. During peak Pakistan evening hours there are more tables open simultaneously with a wider range of bet limits. During quieter overnight periods a slightly smaller selection of tables is active, but live play is always available. You will never arrive at the live casino and find it closed.
Still Need Help?

Get in Touch With Our Support Team

The FAQ covers the most common questions but if you have a unique issue or need account-specific help, our team is ready around the clock.

Live Chat

Fastest option. Open chat from inside your account. Average response under 2 minutes, 24/7.

Email Support

Send your query to [email protected]. Ideal for non-urgent questions. Reply within a few hours.

Terms & Policies

Detailed rules for betting, bonuses, and withdrawals are in our Terms and Conditions.

Responsible Gaming

Set deposit limits, session timers, or request a break. Visit Responsible Gaming for tools.

Ready to Play?

Join Thousands of Pakistani Players on Biji Baji

Register in under two minutes, deposit in PKR via JazzCash or Easypaisa, and start betting on live cricket, PSL, and more today.

Create Free Account View Promotions
JazzCash Easypaisa Raast Bank Transfer

18+ only  |  Play within your limits  |  Responsible Gaming